We're here to help

Talk to a real person,
not a bot.

Sales questions, technical support, billing enquiries — our team responds fast. Pick the channel that suits you best.

WhatsApp

The fastest way to reach us. Send a message and get a response from our team usually within minutes.

Open WhatsApp
Available now

Phone Call

Prefer to talk? Call us directly. Our team is available to discuss your requirements or resolve any issue.

+92 330 254 6767
Mon – Sat, 9am – 9pm PKT

Email

Send us a detailed message. Best for billing documents, written support requests, or formal enquiries.

support@creativexpos.com
Reply within 24 hours

Send us a message

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Response Times
WhatsApp ~Minutes
Phone Immediate
Email < 24 Hours
Contact Form 1 Business Day
Support Hours
Monday – Saturday
9:00 AM – 9:00 PM PKT
Emergency Support
WhatsApp for urgent issues outside hours
Based In
Pakistan 🇵🇰 — serving globally
FAQ

Common questions

Quick answers before you reach out.

How quickly can I get CreativeXpos running?
Most restaurants are live within 5–20 minutes. You create an account, add your menu, and you're ready to take orders. Our team can also assist with the initial setup at no extra cost.
What's included in the Lifetime License?
A Lifetime License gives you perpetual access to the Software for the restaurant, branches, and features defined in your purchase agreement. Domain, hosting, and custom development are charged separately. See our Terms for full details.
Can I use my own domain and hosting?
Yes. We can deploy CreativeXpos on your own server and domain. You remain responsible for domain renewal and hosting costs. We handle the deployment and initial configuration.
Do you offer a free trial?
Yes — you can get started free. Contact us via WhatsApp or fill the form above to arrange a demo or trial access tailored to your restaurant size.
What payment methods do you accept?
We accept bank transfer, EasyPaisa, JazzCash, and other payment methods. Contact us for your preferred payment channel and we will accommodate where possible.
Is my data secure?
Yes. All data is encrypted in transit (HTTPS/TLS) and at rest. Tenant data is fully isolated. We conduct regular security reviews. See our Privacy Policy for full details.
Can I add more branches or restaurants later?
Absolutely. You can upgrade your plan or purchase additional licenses for extra branches or restaurant tenants at any time. Contact our sales team for multi-location pricing.
What if I have a problem outside office hours?
WhatsApp is the fastest channel for urgent issues outside office hours. We monitor critical messages and respond to emergencies as quickly as possible even on weekends.